Reek & Dalli

New UK Quarantine Announcement

New UK Quarantine Announcement

We hope you are keeping well and safe during this uncertain and difficult time. As you might have heard, as of Saturday evening the UK government removed Spain from their travel corridor list meaning that travellers returning to the UK must now self-isolate for 14 days. This sudden decision, effective since Sunday, was so abrupt that it has left British holiday makers angry and helpless. 

I’m sure you can imagine the severe impact this is going to have on the Spanish tourism sector, as British tourism was expected to drive a partial economic recovery during what is left of the summer season, but the weekend announcement has triggered a flood of cancellations. 

We have already had a number of bookings cancelled as a result of the announcement and we are expecting more as time goes on. 

Due to these unprecedented circumstances we are dealing with each cancellation individually and in close communication with owners. Previously we have offered full refunds in cases where clients have been unable to travel due to cancellation of flights or lockdown. However since this announcement does not prohibit travel, it only inconveniences it, we are looking at different options of compensation for those who choose now not to travel.

Even though our interests directly aline with owners, as we charge a commission for every  booking, we are asking you to be mindful of this situation and the importance of maintaining a good client-owner relationship for the future. This could mean offering a partial refund or credit for a future stay at your property as an option.

If you find yourself affected by one of these cancellations we will be in touch to decide how best to proceed.
If you do have any questions or concerns, please do not hesitate to contact us and we would be happy to explain.

Kind regards,
The Reek & Dalli team

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